H
Hively
AI-powered customer feedback and sentiment analysis platform
What it does well
- Automated sentiment analysis saves time on manual feedback review
- Multi-channel feedback aggregation provides comprehensive customer view
- Real-time alerts help identify churn risks and critical issues quickly
- CRM and communication platform integrations streamline workflows
Where it falls short
- Pricing may be prohibitive for small businesses with limited budgets
- Requires sufficient feedback volume to train AI models effectively
- Setup and customization require dedicated time investment upfront
Core Features
| AI Insights | Yes |
| Mobile App | Yes |
| Peer Recognition | Yes |
Engagement
| Continuous Feedback | Yes |
Free
Free
- Up to 1,000 feedback responses
- Basic sentiment analysis
- Email support
- Standard dashboards
Growth
$99/mo
$990/yr billed annually
- Everything in Free
- Up to 50,000 feedback responses
- Advanced sentiment analysis
- Custom themes and branding
- Priority email support
- API access
Enterprise
Custom
- Everything in Growth
- Unlimited feedback responses
- Advanced customization
- Dedicated account manager
- Phone and email support
- Custom integrations
- White-label options
Comparisons with Hively
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