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Terms of Service

Effective Date: March 30, 2026

These Terms of Service ("Terms") govern your access to and use of ToolAudit at toolaudit.ai (the "Service"), operated by Product Labs / N. Barrett ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase a subscription or use the Service. By using the Service, you represent that you meet this requirement.

1. The Service

ToolAudit is an AI tool directory at toolaudit.ai. The Service includes:

  • A directory of 159+ AI tools rated and compared across 6 verticals: Marketing, Sales, Product Management, Design, Engineering, and HR.
  • 355 head-to-head comparison pages.
  • 32 "Best Of" guides.
  • 14 curated stack recommendations (Pro-gated).
  • 16 industry landing pages.
  • Tool ratings using a 6-dimension rubric scored on a 1-10 scale.

The Service is available in the following tiers:

  • Free: Browse the full tool directory, view overall ratings, read comparisons and guides.
  • Pro Monthly ($19/month): Everything in Free, plus dimension score breakdowns, curated stack recommendations, advanced filters, PDF exports, and priority support. Billed monthly. Auto-renews.
  • Pro Annual ($149/year): Everything in Pro Monthly, billed annually at a discounted rate. Auto-renews.
  • Team: Custom pricing. Contact us at support@toolaudit.ai for details. Not yet available.

Feature descriptions on the website at the time of your purchase form part of these Terms. We may add, modify, or remove features from any tier with reasonable notice.

2. Accounts and Authentication

To access Pro features, you need to create an account using your email address. We authenticate using magic links — a one-time sign-in link sent to your email. You are responsible for:

  • Providing an accurate email address.
  • Keeping your email account secure (since anyone with access to your email can sign in to your ToolAudit account).
  • Not sharing your account access with others. Each subscription is for a single individual.

We reserve the right to suspend or terminate accounts that show signs of unauthorized sharing or abuse.

3. Subscriptions and Auto-Renewal

IMPORTANT — AUTOMATIC RENEWAL: Pro subscriptions automatically renew at the end of each billing period (monthly or annually) at the then-current price, unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on file for each renewal period.

  • Pro Monthly: Renews every month on the anniversary of your subscription start date. You will be charged $19 (or the then-current price) each month until you cancel.
  • Pro Annual: Renews every year on the anniversary of your subscription start date. You will be charged $149 (or the then-current price) each year until you cancel.

All payments are processed through Stripe. Prices are listed on our website and may change. If we increase prices, we will notify you by email at least 30 days before your next renewal date. If you do not cancel before the new price takes effect, your continued subscription constitutes acceptance of the new price.

4. Cancellation and Refunds

How to cancel: You can cancel your Pro subscription at any time by contacting us at support@toolaudit.ai. We will process your cancellation within 1 business day.

What happens when you cancel:

  • Your subscription will remain active through the end of your current billing period. You will not lose access immediately.
  • After your current period ends, your account will revert to the Free tier.
  • No further charges will be made after cancellation.

Refunds: We do not provide refunds for partial billing periods. When you cancel, you keep access through the end of the period you already paid for. If you believe you were charged in error, contact us at support@toolaudit.ai and we will review your case.

Chargebacks: If you initiate a chargeback with your payment provider instead of contacting us, we reserve the right to immediately suspend your account and may contest the chargeback.

5. AI-Generated Content

ToolAudit uses AI (Anthropic's Claude) to generate content on the site, including tool descriptions, ratings, comparisons, and guides. You acknowledge and agree that:

  • AI-generated content may contain errors, inaccuracies, or outdated information. Ratings reflect automated analysis, not hands-on product testing or human editorial judgment.
  • Tool information (features, pricing, availability) may change after our content was generated. Always verify details directly with tool vendors before making purchasing decisions.
  • ToolAudit is an informational directory, not professional advice. Our ratings and comparisons should not be your sole basis for purchasing decisions.
  • We refresh our AI-generated content periodically but cannot guarantee that all information is current at any given time.
  • We make no warranties about the accuracy, completeness, or fitness for purpose of any content on the site.

6. Affiliate Disclosure

FTC Disclosure: Some outbound links on ToolAudit are affiliate links. When you click these links and purchase a tool, we may earn a commission at no additional cost to you. This is how we help fund the Service.

Affiliate relationships do not influence our ratings or rankings. Our AI-generated ratings use a standardized 6-dimension rubric applied consistently to all tools. Whether or not we have an affiliate relationship with a tool vendor has no bearing on that tool's score or position in our directory.

We are transparent about this relationship because the FTC requires it and because we believe you deserve to know.

7. Acceptable Use

When using the Service, you agree not to:

  • Scrape or crawl: Use bots, scrapers, spiders, or other automated tools to extract data from the site. This includes tool descriptions, ratings, comparisons, and any other content.
  • Circumvent the paywall: Access, share, or redistribute Pro-only content without an active Pro subscription. This includes sharing screenshots, PDF exports, or account credentials.
  • Republish content: Copy, reproduce, or republish ToolAudit content (ratings, comparisons, descriptions, guides) on other websites, publications, or products without written permission.
  • Build competing products: Use data from ToolAudit to build or populate a competing AI tool directory or comparison service.
  • Abuse the Service: Interfere with the operation of the site, attempt to gain unauthorized access to our systems, or engage in any activity that disrupts the experience for other users.
  • Misrepresent affiliation: Falsely claim or imply that you are affiliated with, endorsed by, or acting on behalf of ToolAudit or Product Labs.

Violation of these rules may result in immediate account termination without refund.

8. Intellectual Property

Our content: All content on ToolAudit — including tool descriptions, ratings, comparisons, guides, stack recommendations, page designs, and branding — is owned by Product Labs. You may not reproduce, distribute, or create derivative works from our content without written permission.

Third-party trademarks: Tool names, logos, and trademarks displayed on ToolAudit belong to their respective owners. Their inclusion in our directory does not imply endorsement of ToolAudit by those companies, or endorsement of those companies by us.

Limited license: We grant you a personal, non-exclusive, non-transferable, revocable license to access and use the Service for your own informational and business purposes, subject to these Terms and your subscription tier.

9. Third-Party Tools and Links

ToolAudit is a directory and review site. We list and rate third-party tools, but:

  • We are not affiliated with, endorsed by, or responsible for the tools listed in our directory (except where a disclosed affiliate relationship exists for commission purposes).
  • Links to third-party tools are provided for informational purposes only.
  • We are not responsible for the quality, reliability, pricing, security, or availability of any third-party tool.
  • Purchasing decisions based on ToolAudit content are made at your own risk.
  • We are not liable for any losses, damages, or dissatisfaction resulting from your use of or purchase of any third-party tool.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Specifically, we do not warrant that:

  • Tool information, ratings, or comparisons are accurate, complete, or current.
  • The Service will be uninterrupted, error-free, or secure.
  • Any tool recommended or rated by ToolAudit will meet your needs or expectations.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCT LABS / NATHAN BARRETT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES ARISING FROM:

  • Purchasing a third-party tool based on ToolAudit ratings or recommendations.
  • Inaccurate, outdated, or incomplete information in our directory.
  • Third-party tool outages, pricing changes, or discontinuation.
  • Unauthorized access to your account.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Product Labs / N. Barrett from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. User-Generated Content

If we add features that allow you to submit reviews, comments, or other content in the future:

  • You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your submitted content in connection with the Service.
  • You are responsible for the accuracy and legality of any content you submit.
  • We reserve the right to moderate, edit, or remove any user-submitted content at our discretion.
  • You may not submit content that is defamatory, misleading, illegal, or infringes on third-party rights.

14. Service Availability and Updates

We aim to keep ToolAudit available and up to date, but we do not guarantee any specific level of uptime or availability. We may:

  • Perform maintenance that temporarily makes the Service unavailable, with reasonable notice when possible.
  • Update, modify, or discontinue features of the Service at any time.
  • Refresh tool ratings and content periodically, which may change previously published scores.

Support: Free tier users can reach us at support@toolaudit.ai. Pro subscribers receive priority support with faster response times.

15. Termination

By you: You may cancel your subscription at any time (see Section 4). You may also request complete account deletion by contacting support@toolaudit.ai.

By us: We may suspend or terminate your account at any time if you violate these Terms. In cases of serious violations (scraping, paywall circumvention, abuse), termination may be immediate and without refund.

After termination: Your access reverts to the Free tier (or is fully removed in cases of serious violations). We will retain your data as described in our Privacy Policy. Sections that by their nature should survive termination (including Sections 5, 6, 8, 9, 10, 11, 12, and 16) will survive.

16. Dispute Resolution and Governing Law

Before filing any legal claim, you agree to attempt to resolve the dispute informally by contacting us at support@toolaudit.ai. We will attempt to resolve the dispute within 30 days.

If the dispute is not resolved informally, either party may proceed with binding arbitration under the rules of the American Arbitration Association, conducted in Utah. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. If arbitration is not enforceable in your jurisdiction, disputes shall be resolved in the state or federal courts located in Utah.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Effective Date" above. For Pro subscribers, we will also send an email notification for material changes. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

18. Contact Us

If you have questions about these Terms, contact us at:
support@toolaudit.ai

Product Labs
Operated by N. Barrett

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