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Fireflies

AI meeting transcription and note-taking for teams

6.9/10Decent

Overview

Fireflies.ai is a strong contender in the meeting transcription space, offering seamless integration with major video conferencing platforms and reliable AI-powered transcription. The platform excels at automatically capturing meetings, generating summaries, and identifying action items, which saves significant time for busy professionals. Its collaboration features and searchable transcript library make it valuable for teams needing to reference past discussions. However, transcription accuracy can occasionally struggle with accents or background noise, and the pricing may feel steep for small teams or individuals with limited meeting volumes. The free tier is generous but restrictive, making the jump to paid plans necessary for most users. Ideal for mid-to-large teams in sales, customer success, and knowledge-intensive industries where meeting documentation is critical. The tool integrates well with popular CRMs and productivity apps, enhancing its utility in existing workflows.

Pros & Cons

Pros

  • Seamless integration with Zoom, Teams, Google Meet, and Webex
  • Automatic speaker identification and intelligent summarization
  • Affordable free tier with 600 minutes monthly
  • Strong search functionality and shareable highlights
  • Good CRM and Slack integrations

Cons

  • Transcription accuracy varies with audio quality and accents
  • Limited customization of summary and action item extraction
  • Pricing increases significantly for enterprise features

Features

Core Features

Automatic TranscriptionYes
AI Summary GenerationYes
Speaker IdentificationYes
Action Item ExtractionYes
Searchable TranscriptsYes

Integrations

Zoom IntegrationYes
Microsoft Teams IntegrationYes
Google Meet IntegrationYes
CRM IntegrationsPro plan and above
Slack IntegrationYes
API AccessBusiness plan and above

Collaboration

Shareable HighlightsYes
Team WorkspaceBusiness plan and above

Pricing

Free

Free
  • Up to 600 minutes per month
  • Automatic transcription and summary
  • Speaker identification
  • Search transcripts
  • Shareable highlights

Pro

$10/mo

$100/yr when billed annually

  • Everything in Free
  • Unlimited transcription minutes
  • Advanced search and filters
  • Custom domains
  • Priority support
  • Integration with Zapier

Business

$19/mo

$190/yr when billed annually

  • Everything in Pro
  • Team management and admin controls
  • CRM integrations (HubSpot, Salesforce)
  • Advanced security and SSO
  • Custom integrations

Enterprise

Custom
  • Everything in Business
  • Custom pricing
  • Dedicated support
  • Advanced security features
  • Custom development options