H
Hively
AI-powered customer feedback and sentiment analysis platform
What it does well
- Automated sentiment analysis saves time on manual feedback review
- Multi-channel feedback aggregation provides comprehensive customer view
- Real-time alerts help identify churn risks and critical issues quickly
- CRM and communication platform integrations streamline workflows
Where it falls short
- Pricing may be prohibitive for small businesses with limited budgets
- Requires sufficient feedback volume to train AI models effectively
- Setup and customization require dedicated time investment upfront
Core Features
| AI Insights | Yes |
| Mobile App | Yes |
| Peer Recognition | Yes |
Engagement
| Continuous Feedback | Yes |
Starter
$299/mo
- Up to 100 employees
- Basic pulse surveys
- Employee feedback collection
- Real-time engagement insights
- Mobile app access
Professional
$699/mo
- Up to 500 employees
- Advanced pulse surveys
- 360-degree feedback
- Customizable surveys
- Advanced analytics and reporting
- Integrations with HR systems
Enterprise
Custom
- Unlimited employees
- All Professional features
- Custom integrations
- Dedicated support
- Advanced security features
- White-label options
- Custom workflows
Comparisons with Hively
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