Pipedrive
AI-powered CRM platform designed to boost sales productivity and pipeline management
What it does well
- Intuitive visual pipeline management with drag-and-drop deal tracking
- Strong automation and AI-powered insights for sales forecasting
- Affordable pricing with transparent, scalable tiers
- Excellent mobile app and comprehensive API for integrations
Where it falls short
- Limited customization options compared to enterprise CRM solutions
- Can struggle with performance when managing very large contact databases
- May require additional tools for complex marketing or customer service needs
Core Features
| Sales Pipeline Management | Yes |
| Deal Tracking | Yes |
| Contact Management | Yes |
| Activity Timeline | Yes |
| Mobile App | Yes |
| Custom Fields | Yes |
Integrations
| Email Integration | Yes |
| Third-party Integrations | 500+ |
| API Access | Yes |
Automation
| Workflow Automation | Yes |
Analytics
| Sales Forecasting | Yes |
| Reporting & Analytics | Yes |
Collaboration
| Team Collaboration | Yes |
Security
| Role-based Access Control | Yes |
Free
Free
- 1 user
- Up to 5,000 contacts
- Basic pipeline management
- Email integration
- Mobile app access
Essential
$14/mo
$156/yr billed annually
- Everything in Free
- Up to 3 users
- Unlimited contacts
- Advanced reporting
- Custom fields
Advanced
$29/mo
$348/yr billed annually
- Everything in Essential
- Up to 10 users
- Advanced automation
- Goal tracking
- API access
Professional
$59/mo
$708/yr billed annually
- Everything in Advanced
- Up to 20 users
- Advanced permissions
- Forecasting
- Custom integrations
Ultimate
$99/mo
$1188/yr billed annually
- Everything in Professional
- Unlimited users
- Advanced AI features
- Priority support
- Custom workflows
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