Microsoft Dynamics 365 Sales
AI-powered sales management platform built for enterprise revenue growth
What it does well
- Deep Microsoft ecosystem integration with Teams, Outlook, and Office 365
- AI-powered Copilot for automation and predictive intelligence
- Advanced forecasting and pipeline analytics capabilities
- Scalable solution designed for enterprise-level organizations
Where it falls short
- Steep learning curve and complex implementation process
- High total cost of ownership with multiple licenses and features
- Requires significant customization for specific business requirements
Core Features
| Lead and Opportunity Management | Yes |
| Sales Pipeline Visualization | Yes |
| Contact and Account Management | Yes |
| Mobile App | Yes |
| Quote and Invoice Management | Yes |
AI Capabilities
| Copilot AI Assistant | Yes |
| AI-Powered Lead Scoring | Yes |
Analytics
| Predictive Sales Analytics | Yes |
| Sales Dashboards and Reports | Yes |
Automation
| Sales Automation | Yes |
Integrations
| Email Integration | Yes |
| LinkedIn Sales Navigator Integration | Yes |
Collaboration
| Microsoft Teams Integration | Yes |
Security
| Role-Based Security | Yes |
Sales Professional
$65/mo
$650/yr billed annually
- Lead and opportunity management
- Sales forecasting
- Mobile app access
- Basic AI-powered insights
- Email integration
- Activity tracking
Sales Enterprise
$100/mo
$1000/yr billed annually
- Everything in Sales Professional
- Advanced AI and predictive analytics
- Custom workflows and automation
- Advanced forecasting
- Territory management
- Multi-language support
- Advanced security and compliance
Sales Premium
$150/mo
$1500/yr billed annually
- Everything in Sales Enterprise
- Generative AI copilot
- Advanced relationship intelligence
- Custom models and analytics
- Priority support
- Advanced integrations
- Unlimited customization
Comparisons with Microsoft Dynamics 365 Sales
Guides recommending Microsoft Dynamics 365 Sales
ToolAudit may earn a commission when you visit a tool through our links. This never affects our scores or rankings. How we make money