Lookback
Video research platform for user interviews and feedback collection
What it does well
- Built-in video recording and automatic transcription
- AI-powered insights and highlights generation from interviews
- Flexible recruiting options and participant management
- Collaborative features for team sharing and annotation
Where it falls short
- Higher pricing tier limits access for smaller teams
- Steep learning curve for advanced analysis features
- Dashboard customization options are limited
Core Features
| Video Interview Recording | Yes |
| Live Moderated Research | Yes |
| Unmoderated User Testing | Yes |
| Participant Recruitment | Yes |
| Supported Research Methods | 5+ |
| Video Export | Yes |
AI Capabilities
| AI-Powered Insights | Yes |
| Automatic Transcription | Yes |
Collaboration
| Team Collaboration Tools | Yes |
Analytics
| Video Highlighting & Tagging | Yes |
Integrations
| Zapier Integration | Yes |
Security
| GDPR Compliant | Yes |
Free
Free
- Up to 3 video interviews
- Basic video hosting
- Interview scheduling
- Basic analytics
Pro
$99/mo
$990/yr billed annually
- Everything in Free
- Unlimited video interviews
- Advanced analytics and insights
- Team collaboration
- Custom branding
- API access
Enterprise
Custom
- Everything in Pro
- Custom integrations
- Dedicated support
- Advanced security and compliance
- Custom workflows
- On-premise deployment available
Comparisons with Lookback
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