F
Fireflies.io
AI meeting transcription and conversation intelligence platform
What it does well
- Accurate multi-language transcription across major video platforms
- Intelligent auto-summarization and action item extraction
- Comprehensive search functionality for past conversations
- Wide integration ecosystem with CRM and business tools
Where it falls short
- Transcription accuracy degrades in noisy or low-quality audio
- Pricing can become expensive for high-volume users
- Occasional synchronization issues with some platforms
Core Features
| AI Meeting Transcription | Yes |
| Real-time Transcription | Yes |
| Video Conference Support | Zoom, Google Meet, Microsoft Teams, Webex |
AI Capabilities
| Supported Languages | 60+ |
| AI-Generated Summaries | Yes |
| Action Items Detection | Yes |
Integrations
| Calendar Integrations | Google Calendar, Outlook, Slack |
| CRM Integrations | Salesforce, HubSpot, Pipedrive, etc. |
| API Access | Yes |
Analytics
| Searchable Transcript Database | Yes |
| Meeting Analytics | Yes |
Security
| End-to-End Encryption | Yes |
| GDPR Compliant | Yes |
Collaboration
| Team Collaboration Features | Yes |
Free
Free
- Up to 10 hours/month transcription
- Unlimited meeting participants
- Automatic transcription and recording
- Search transcripts
- Basic speaker identification
- Integrations with Zoom, Google Meet, Microsoft Teams
Pro
$29/mo
$290/yr billed annually
- Everything in Free
- Unlimited transcription hours
- Advanced speaker identification
- Custom vocabulary
- Priority support
- API access
- AES-256 encryption
Business
$59/mo
$590/yr billed annually
- Everything in Pro
- Up to 3 team members
- Admin controls and team management
- Advanced conversation intelligence
- Custom integrations
- Dedicated support
Enterprise
Custom
- Everything in Business
- Custom pricing
- Unlimited team members
- Advanced security and compliance
- Custom SLA
- Dedicated account manager
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