Einstein.ai Sales Cloud
AI-powered sales platform to boost productivity and close deals faster
What it does well
- AI-driven predictive lead and opportunity scoring improves deal probability accuracy
- Automated activity capture and summaries reduce manual CRM data entry
- Deep Salesforce integration provides comprehensive sales intelligence
- AI-powered next-best-action recommendations accelerate sales cycles
Where it falls short
- High implementation and ongoing costs, especially for large teams
- Steep learning curve requires significant Salesforce expertise
- Success heavily dependent on data quality and proper configuration
AI Capabilities
| AI Writing | Yes |
| AI-Powered Forecasting | Yes |
| Opportunity Scoring | Yes |
| Lead Scoring | Yes |
| Next Best Action | Yes |
| Sales Cloud Einstein Copilot | Yes |
| Lead and Account Matching | Yes |
Automation
| Activity Capture | Yes |
Collaboration
| Chatter Collaboration | Yes |
Analytics
| Sales Cloud Analytics | Yes |
Core Features
| Mobile Access | Yes |
Security
| Field-Level Security | Yes |
Starter
$165/mo
$1650/yr billed annually
- Basic Einstein forecasting
- Lead scoring
- Activity capture
- Up to 5 users
- Standard reporting
Professional
$330/mo
$3300/yr billed annually
- Everything in Starter
- Advanced forecasting
- Opportunity scoring
- Email insights
- Deal insights
- Up to 25 users
- Custom dashboards
Enterprise
$660/mo
$6600/yr billed annually
- Everything in Professional
- Predictive forecasting
- Conversation insights
- Full Einstein suite
- Unlimited users
- Advanced AI models
- Priority support
Comparisons with Einstein.ai Sales Cloud
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