What it does well
- Integrated communication tools (email, SMS, voice) eliminate platform switching
- Strong AI-powered automation and predictive analytics for sales forecasting
- User-friendly interface with fast implementation and onboarding
- Affordable pricing for small teams compared to enterprise CRM alternatives
Where it falls short
- Limited customization options for complex enterprise workflows
- Fewer third-party integrations compared to major CRM competitors
- Can become costly at scale as team size increases
Core Features
| CRM System | Yes |
| Built-in Calling | Yes |
| Email Integration | Yes |
| Custom Fields | Yes |
| Mobile App | Yes |
AI Capabilities
| AI-Powered Insights | Yes |
| AI Writing Assistant | Yes |
Analytics
| Lead Scoring | Yes |
| Activity Tracking | Yes |
Integrations
| Third-party Integrations | 50+ |
| Zapier Integration | Yes |
| API Access | Yes |
Collaboration
| Team Collaboration | Yes |
Starter
$29/mo
$290/yr billed annually
- Up to 2 users
- Unlimited contacts
- Email integration
- Basic reporting
- Mobile app access
Professional
$99/mo
$990/yr billed annually
- Everything in Starter
- Up to 10 users
- Advanced automation
- Custom fields
- API access
- Call recording
Enterprise
Custom
- Everything in Professional
- Unlimited users
- Custom integration
- Dedicated support
- Advanced security
- Custom workflows
Comparisons with Close
Guides recommending Close
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