What it does well
- User-friendly interface requiring minimal setup and training
- Excellent integrations with Slack, Intercom, Zapier, and other popular tools
- Customizable feedback boards that can be white-labeled for client-facing use
- Comprehensive analytics and insights into customer sentiment and feature requests
Where it falls short
- Pricing increases significantly with higher feedback volumes and team members
- Limited advanced features for enterprise-level customization and governance
- Smaller ecosystem compared to broader product management platforms
Core Features
| Feedback Collection | Yes |
| Feature Voting/Upvoting | Yes |
| Roadmap Visualization | Yes |
| Public Portal | Yes |
| Private Feedback Board | Yes |
| Custom Domains | Yes |
Content
| Change Log/Release Notes | Yes |
Integrations
| Integrations | 50+ |
| Slack Integration | Yes |
| Webhook Support | Yes |
Collaboration
| Team Collaboration | Yes |
Analytics
| User Segmentation | Yes |
Free
Free
- Up to 3 boards
- Up to 100 posts
- Basic feedback collection
- Community voting
- Email notifications
Pro
$99/mo
$990/yr billed annually
- Everything in Free
- Unlimited boards
- Unlimited posts
- Custom branding
- Advanced analytics
- Priority support
- Integrations (Slack, Teams, etc.)
- Custom workflows
Enterprise
Custom
- Everything in Pro
- Custom pricing
- Advanced security
- SSO and SCIM
- Dedicated account manager
- Custom integrations
- SLA support
Comparisons with Canny
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