What it does well
- User-friendly interface requiring minimal setup and training
- Excellent integrations with Slack, Intercom, Zapier, and other popular tools
- Customizable feedback boards that can be white-labeled for client-facing use
- Comprehensive analytics and insights into customer sentiment and feature requests
Where it falls short
- Pricing increases significantly with higher feedback volumes and team members
- Limited advanced features for enterprise-level customization and governance
- Smaller ecosystem compared to broader product management platforms
Core Features
| Feedback Collection | Yes |
| Feature Requests | Yes |
| Public Roadmap | Yes |
| Voting & Prioritization | Yes |
| Customer Portal | Yes |
| Custom Branding | Yes |
Content
| Changelog | Yes |
Integrations
| Integrations | 50+ |
Security
| SSO & SAML | Enterprise only |
Analytics
| Analytics & Insights | Yes |
Collaboration
| Team Collaboration | Yes |
Automation
| Email Notifications | Yes |
Free
Free
- Up to 100 posts
- Up to 3 boards
- Basic feedback collection
- Community features
- Standard support
Pro
$80/mo
$800/yr billed annually
- Everything in Free
- Unlimited posts
- Unlimited boards
- AI-powered insights
- Advanced analytics
- Roadmap features
- Custom branding
- API access
- Priority support
Enterprise
Custom
- Everything in Pro
- Custom integrations
- Dedicated support
- SSO and advanced security
- Custom contracts
- SLA guarantees
Comparisons with Canny
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