What it does well
- User-friendly interface with quick setup and onboarding
- Public feedback boards increase customer engagement and voting
- Strong integrations with Slack, Intercom, Zapier, and other popular tools
- Changelog feature connects feedback to product releases
Where it falls short
- Pricing increases significantly with higher feedback volume and team seats
- Limited advanced customization for enterprise-specific workflows
- Basic analytics and reporting compared to specialized BI tools
Core Features
| Feedback Collection | Yes |
| Feature Requests | Yes |
| Roadmap Visualization | Yes |
| Changelog Management | Yes |
| Voting/Prioritization | Yes |
| Custom Branding | Yes |
Analytics
| User Segmentation | Yes |
| Analytics Dashboard | Yes |
Security
| SSO/SAML | Enterprise only |
Integrations
| API Access | Yes |
| Slack Integration | Yes |
Automation
| Email Notifications | Yes |
Free
Free
- Up to 2 boards
- Up to 100 feedback items
- Basic feedback collection
- Public roadmap
- Email notifications
Pro
$99/mo
$990/yr billed annually
- Everything in Free
- Unlimited boards
- Unlimited feedback items
- Custom domain
- Advanced analytics
- API access
- Custom branding
- Priority support
Business
$299/mo
$2990/yr billed annually
- Everything in Pro
- Advanced permissions
- SSO/SAML
- Webhook integrations
- Custom integrations
- Dedicated account manager
- SLA support
Comparisons with Canny
ToolAudit may earn a commission when you visit a tool through our links. This never affects our scores or rankings. How we make money