What it does well
- Intuitive public feedback board increases customer engagement and transparency
- Advanced segmentation and filtering to organize feedback by customer, feature, or category
- Strong integration ecosystem with Slack, Jira, Intercom, Zendesk, and other tools
- Voting and ranking system helps prioritize features based on user demand
Where it falls short
- Pricing may be prohibitive for very early-stage startups or solo founders
- Learning curve for advanced customization and workflow automation features
- Limited built-in analytics compared to some newer feedback platforms
Core Features
| Feature Requests & Voting | Yes |
| Feedback Collection | Yes |
| Roadmap Visualization | Yes |
| Changelog Management | Yes |
| Custom Branding | Yes |
| User Segmentation | Yes |
| Multi-language Support | Yes |
Integrations
| Integrations Available | 20+ |
| Slack Integration | Yes |
Automation
| Email Notifications | Yes |
Analytics
| Analytics & Insights | Yes |
Security
| Role-based Access Control | Yes |
Free
Free
- Up to 2 projects
- Basic feedback collection
- Up to 500 submissions
- Community support
Pro
$29/mo
$290/yr billed annually
- Everything in Free
- Unlimited projects
- Unlimited submissions
- Advanced analytics
- Custom branding
- Email support
Business
$99/mo
$990/yr billed annually
- Everything in Pro
- Team collaboration
- Advanced integrations
- SSO and security controls
- Priority support
- Custom workflows
Comparisons with Canny
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