Pipedrive
AI-powered CRM platform designed to boost sales productivity and pipeline management
What it does well
- Intuitive visual pipeline management with drag-and-drop deal tracking
- Strong automation and AI-powered insights for sales forecasting
- Affordable pricing with transparent, scalable tiers
- Excellent mobile app and comprehensive API for integrations
Where it falls short
- Limited customization options compared to enterprise CRM solutions
- Can struggle with performance when managing very large contact databases
- May require additional tools for complex marketing or customer service needs
Core Features
| Sales Pipeline Management | Yes |
| Deal Tracking | Yes |
| Contact & Organization Management | Yes |
| Activity & Task Management | Yes |
| Mobile App | iOS & Android |
Integrations
| Email Integration | Gmail, Outlook |
| Third-party App Integrations | 500+ |
Automation
| Workflow Automation | Yes |
Collaboration
| Team Collaboration Features | Yes |
Analytics
| Sales Reporting & Analytics | Yes |
AI Capabilities
| AI Assistant (Pipedrive Assistant) | Yes |
Security
| Data Encryption | Yes |
Support
| 24/7 Customer Support | Yes |
Free
Free
- Up to 1 user
- Basic CRM features
- 1 pipeline
- Contact and company management
- Activity tracking
- Email integration
- Mobile app access
Essential
$14/mo
$140/yr billed annually
- Everything in Free
- Up to 3 users
- Unlimited pipelines
- Advanced reporting
- Custom fields
- API access
- Email templates
Advanced
$39/mo
$390/yr billed annually
- Everything in Essential
- Up to 10 users
- Workflow automation
- Advanced permission management
- Custom modules
- AI-powered insights
- Advanced integrations
- Priority support
Professional
$65/mo
$650/yr billed annually
- Everything in Advanced
- Unlimited users
- Advanced forecasting
- Advanced customization
- Bulk operations
- Web forms
- Advanced analytics
- Dedicated account manager
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