What it does well
- Intuitive visual workflow builder accessible to non-technical users
- Competitive pricing with a generous free tier
- Strong integration library covering popular business tools
- Responsive customer support and active community
Where it falls short
- Smaller integration library compared to Zapier or Make
- Limited advanced customization for complex workflows
- Fewer enterprise-grade features for larger organizations
Core Features
| Email Management | Yes |
| Shared Inboxes | Yes |
Collaboration
| Team Collaboration | Yes |
AI Capabilities
| AI-Powered Responses | Yes |
Automation
| Automation Workflows | Yes |
Integrations
| Third-party Integrations | 50+ |
| Gmail Integration | Yes |
| Slack Integration | Yes |
Analytics
| Email Analytics | Yes |
Security
| End-to-End Encryption | Yes |
| Permission Controls | Yes |
Support
| Customer Support | Email + Chat |
Free
Free
- Up to 100 tasks per month
- Basic automation workflows
- Limited integrations
- Community support
Starter
$19/mo
$190/yr billed annually
- Everything in Free
- Up to 5,000 tasks per month
- Advanced workflows
- Email support
- Multiple workflows
Professional
$59/mo
$590/yr billed annually
- Everything in Starter
- Up to 50,000 tasks per month
- Priority support
- Custom integrations
- Team collaboration
Business
$199/mo
$1990/yr billed annually
- Everything in Professional
- Unlimited tasks
- Dedicated support
- Advanced analytics
- Custom workflows
- SLA guarantee
Comparisons with Relay.app
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