Eleven Labs AI Agent
Voice AI agents for customer service and automation
What it does well
- Natural, realistic voice output with multiple language support
- No-code agent builder with pre-built conversation templates
- Deep CRM and business system integrations
- Real-time conversation monitoring and analytics
Where it falls short
- High per-minute usage costs for large-scale deployments
- Limited customization for specialized industry vocabularies
- Requires conversation design expertise for optimal results
Core Features
| Voice Synthesis | Yes |
| Custom Knowledge Base | Yes |
AI Capabilities
| Supported Languages | 29+ |
| Real-time Conversation | Yes |
| Emotion Recognition | Yes |
| Multi-turn Conversation | Yes |
Content
| Voice Library | 500+ |
Integrations
| Phone Integration | Yes |
| API Access | Yes |
| Webhook Support | Yes |
Analytics
| Call Analytics | Yes |
| Conversation Logging | Yes |
Automation
| Handoff to Human | Yes |
Security
| Enterprise Security | Yes |
Free
Free
- Up to 10,000 characters/month
- Basic voice agent creation
- Standard voices
- Community support
Starter
$99/mo
- Everything in Free
- Up to 1 million characters/month
- Multiple voice agents
- Custom knowledge base
- Email support
Professional
$299/mo
- Everything in Starter
- Up to 10 million characters/month
- Advanced customization
- Priority support
- API access
- Phone integration
Enterprise
Custom
- Everything in Professional
- Unlimited characters/month
- Custom SLA
- Dedicated account manager
- Custom integrations
- On-premise deployment options
Comparisons with Eleven Labs AI Agent
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