User Interviews
Recruit participants and manage remote user research at scale
What it does well
- Fast participant recruitment (days not weeks)
- Diverse, pre-screened participant pool
- AI-powered participant matching
- Integrated incentive payments and logistics
Where it falls short
- Limited analysis and insights tools
- Costs increase significantly with larger samples
- Requires careful screener design for quality
- Best as recruitment tool, not full-stack solution
Core Features
| Participant Recruitment | Yes |
| Screener Surveys | Yes |
| Video Recording & Playback | Yes |
| Live Interview Scheduling | Yes |
| Unmoderated Testing | Yes |
| Session Transcription | Yes |
| Participant Pool Size | 500K+ |
Collaboration
| Team Collaboration Tools | Yes |
Analytics
| Highlights & Annotations | Yes |
Integrations
| Zapier Integration | Yes |
| API Access | Enterprise only |
Security
| SOC 2 Compliance | Yes |
| GDPR Compliant | Yes |
Free
Free
- Up to 5 participants
- Basic participant screening
- Study creation and management
- Video recording storage
Standard
$99/mo
$990/yr billed annually
- Everything in Free
- Unlimited participants
- Advanced screening questions
- Participant sourcing access
- Priority support
- Custom workflows
Professional
$299/mo
$2990/yr billed annually
- Everything in Standard
- Dedicated account manager
- Custom integrations
- Advanced analytics
- White-label options
- API access
Enterprise
Custom
- Everything in Professional
- Custom pricing
- Dedicated support team
- SLA guarantees
- Custom features and development
- Multi-workspace management
Comparisons with User Interviews
ToolAudit may earn a commission when you visit a tool through our links. This never affects our scores or rankings. How we make money