What it does well
- Intuitive public feedback board increases customer engagement and transparency
- Advanced segmentation and filtering to organize feedback by customer, feature, or category
- Strong integration ecosystem with Slack, Jira, Intercom, Zendesk, and other tools
- Voting and ranking system helps prioritize features based on user demand
Where it falls short
- Pricing may be prohibitive for very early-stage startups or solo founders
- Learning curve for advanced customization and workflow automation features
- Limited built-in analytics compared to some newer feedback platforms
Core Features
| Feature Requests | Yes |
| Feedback Collection | Yes |
| Roadmap Publishing | Yes |
| Voting & Prioritization | Yes |
| White-label Options | Enterprise only |
Analytics
| Customer Segmentation | Yes |
| Analytics Dashboard | Yes |
Content
| Changelog Management | Yes |
Integrations
| Native Integrations | 50+ |
| Zapier Integration | Yes |
| API Access | Yes |
Security
| User Authentication | SSO + OAuth |
Automation
| Webhook Support | Yes |
Collaboration
| Team Collaboration | Yes |
Free
Free
- Up to 2 boards
- Basic feedback collection
- Up to 100 feedback posts
- Email notifications
Pro
$99/mo
$990/yr billed annually
- Everything in Free
- Unlimited boards
- Unlimited feedback posts
- Custom domain
- API access
- Advanced analytics
- Integrations
Enterprise
Custom
- Everything in Pro
- SSO/SAML
- Custom integrations
- Priority support
- Dedicated account manager
- Advanced security features
Comparisons with Canny
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